Why Family Promise?
Figuring out what to do with online accounts can feel overwhelming, especially at a vulnerable time.
Here's what people are saying about this issue, and how a service like Family Promise can help.
"We tried to go directly through the social media companies, but that process was frustrating. It was not until we heard about Family Promise that this lingering problem was resolved."
"The intense use of online accounts creates a huge amount of information. It becomes sentimental and has economic significance for those close to us when we die."
"Losing a child, you feel like part of your heart is torn out. We were family-oriented. We just wanted pictures (from his iPhone). We tried everything we could think of. We just had a hard time understanding, why wouldn't Apple give us access to his phone."
Maria C. tells us about her experience having to go through the process of figuring out how to handle a loved one's online accounts after his passing, and how a service like Family Promise could have helped.